Stabilizing and Enhancing a Newly Implemented Salesforce Platform 

Stabilizing and Enhancing a Newly Implemented Salesforce Platform The Challenge A non-medical behavioral healthcare payer had recently implemented a Salesforce application and needed support to stabilize and enhance the new environment.  Following implementation, the organization needed to address platform requirements while improving the processes supported by Salesforce.  The environment also needed to meet applicable federal […]

Modernizing a Legacy CRM and Building Salesforce Delivery Capacity 

Modernizing a Legacy CRM and Building Salesforce Delivery Capacity The Challenge An American vehicle repair company was operating a legacy SV2 application that needed to be modernized to support evolving business requirements.  The organization needed more than a technology upgrade. It also required the right Salesforce delivery capacity to execute the work consistently, improve existing […]

Restoring Delivery Momentum with Pre-Vetted Program and Project Management Talent

Restoring Delivery Momentum with Pre-Vetted Program and Project Management Talent The Challenge A Chicago-based financial services organization needed experienced program and project management talent to support a fluctuating workload.  The organization required resources that could contribute quickly while maintaining delivery discipline across active initiatives. Capacity constraints were affecting schedules and limiting the ability of internal […]