Salesforce Consulting & Solutions
Connect your business priorities with a Salesforce platform that supports your people and processes. Explore consulting, development, administration and ongoing managed services with Intelecox.
From platform decisions to everyday operations.
Salesforce services help organizations plan, adapt and maintain their CRM environment. Intelecox brings together advisory, development and operational support around your business requirements.
Whether you are assessing your next step or improving an existing environment, start with a clear scope, connected-system dependencies and agreed responsibilities.
Compare our Salesforce services
Four services. A connected approach.
Explore the support that fits your current priorities, then agree the scope and handoffs across teams.
Salesforce Consulting
Define the right direction.
Clarify business requirements, assess your current environment and prioritize a practical Salesforce roadmap.
Explore consultingSalesforce Development
Build around your workflows.
Translate agreed requirements into custom functionality and integrations, with testing and release planning.
Explore developmentSalesforce Administration
Keep everyday work moving.
Support users, configuration, data quality and platform changes within an agreed administration scope.
Explore administrationSalesforce Managed Services
Coordinate ongoing platform care.
Connect support, maintenance and planned enhancements through clear ownership and service expectations.
Explore managed servicesAgree what success needs to look like.
- Business objectives and priority user journeys
- Current configuration, customizations and constraints
- Data ownership and connected-system dependencies
- Access, security and approval requirements
- Testing, acceptance and release responsibilities
- Handover, support scope and improvement priorities
Plan the handoffs, as well as the work.
Begin with discovery and prioritization. Agree the solution approach before configuration or development, then validate representative user scenarios before release.
Prepare operational ownership and knowledge transfer alongside delivery so your team knows how changes will be supported.
Start with Salesforce consultingFinding the right Salesforce support.
Straightforward answers to help you choose your next step.
Which Salesforce service should we start with?
Start with consulting when priorities, requirements or the roadmap need clarification. Choose development for defined build work, administration for everyday platform needs, or managed services for a coordinated ongoing engagement.
Can you support an existing Salesforce environment?
The starting point is an agreed review of your processes, configuration, customizations, data and interfaces. This identifies the work in scope, access requirements and ownership before changes begin.
How do administration and managed services differ?
Administration focuses on day-to-day platform activities such as user support and configuration. Managed services coordinates an ongoing scope that may combine administration, support and planned improvements. Responsibilities and service levels are agreed for the engagement.
What should we prepare for an initial discussion?
Bring your business priorities, current platform landscape, key user groups and known challenges. If available, include integration details, a change backlog and support expectations so the next step can be scoped clearly.
What’s next for your Salesforce platform?
Tell us about your priorities, current environment and delivery needs. We’ll help define a practical starting point.
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